Anonymous Call Block
Use Anonymous Call Block to prevent callers who do not display their phone number on your Caller ID from ringing your Vonage phone number. Instead of ringing your phone, these callers will hear a message informing them that their call cannot be completed until their Caller ID is unblocked.
Anonymous Call Block stops incoming calls from the following only: Anonymous, Private, Private Number, Private Name, Number Private, Caller Private, Restricted and Withheld.
By default, Anonymous Call Block is turned off. Callers who do not block their number are able to ring your phone and this includes Caller ID displays that show Unavailable.
Block Other Calls: To block calls with a phone number displayed, use Selective Call Block.
Cost: Free, included with your Vonage service.
Set Up and Use
Turn On or Off from Vonage Phone
To turn on:
- Dial *77.
- Press 1 when prompted to turn on.
To turn off:
- Dial *87.
- Press 1 when prompted to turn off.
Turn On or Off from Online Account
- Sign in to your Online Account.
- Click the Summary tab and under My Numbers, click a phone number, if applicable.
- Go to Features & Settings and click Calling Features.
- Scroll to Anonymous Call Block and toggle ON or OFF.
Interactions with Vonage Features
Prompts to Turn on Caller ID
If Anonymous Call Block is turned on and an incoming caller has blocked the display of their Caller ID, the caller is instructed to turn on Caller ID to call your phone number.
Caller Did Not Block Name
If a caller is not blocking their name, phone number or both, the call can ring through to your phone number even if Anonymous Call Block is turned on.
Block a Specific Number
How I Use Anonymous Call Block…
My grandparents are quite energetic, but during a recent visit, I realized their phone rang endlessly. While one call was from a friend, the others were not. Before leaving, I turned on Anonymous Call Block so they did not have to jump up to answer those nagging calls.