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Whether you are new to Vonage or an existing customer, you can purchase an adapter at a retail store. Adapters purchased at a store must be activated before installing and using it.
If you are new to Vonage and a Vonage salesperson did not sign you up for service at the store, you must activate your new account before setting up and using your adapter.
During activation, you select a calling plan and a telephone number, and provide your 911 address and valid payment information.
If you are an existing Vonage customer, you have the option of adding a new voice line or moving an existing line to your newly purchased adapter.