Support Home

Billing and Payment

Manage Account

Technical Support

Features and Settings

Plans and Services

New Customer

Support Videos

Community

Live Chat Support
Helpful person waiting to chat with you

Early Termination Fee

Vonage offers a few select calling plans that come with a 12 month Agreement term (contract). An Early Termination Fee is assessed when an account with an Agreement is cancelled after the 30 day Money Back Guarantee but before the 12 month Agreement term has ended.

The Early Termination Fee is either $120 or $60, depending on the calling plan. The fee decreases incrementally over the course of the 12 month agreement term.

NOTE: Not all Vonage calling plans have an Agreement. Customers without an Agreement are not charged an Early Termination Fee upon cancellation of their account.

Refer to Section 6.5 in the Vonage Terms of Service for details.

Did this article answer your question?
 
Need additional assistance? Contact Us