Use SimulRing to direct all incoming calls to ring your Vonage phone number and up to five other phone numbers, including international numbers, at the same time. You can pick up your incoming call on any phone you include in your list.
When you set up SimulRing, you do not need to do so before each use unless you want to change the settings. Instead, turn on or off as needed.
NOTE: International numbers that are not included in your calling plan are charged at the per minute rate.
If you have a limited minute calling plan, forwarded calls count against your minutes.
The SimulRing feature cannot be turned on or off from your telephone keypad.
SimulRing and Call Forwarding cannot be turned on at the same time. If SimulRing is turned on, Call Forwarding is turned off.
Calls go to voicemail that picks up first. For example, if Vonage Voicemail is set to 30 seconds and your mobile phone voicemail is set to 20 seconds, the call goes to voicemail for your mobile phone.
If your Network Availability Number and SimulRing are both turned on, SimulRing setting takes priority. Your Network Availability Number will be ignored.
If you dial 911 Emergency services from your Vonage home phone, SimulRing is disabled for two hours.
Unless you use the Extensions App, incoming calls to your Vonage home phone will not ring your linked mobile number. If you want incoming calls to ring your Vonage home phone and your linked mobile number at the same time, set up SimulRing.
SimulRing takes priority over incoming calls to the Extensions App. Turn off SimulRing for the phone number you are using with the Extensions App, so calls ring through the app only.
My mother found reaching me on my many phone numbers impossible. To make it easy for her, I set up SimulRing. Now when she calls my Vonage phone number, she can reach me whether I am home or at any of my business locations in the U.S. or Canada.