This site, https://support.vonage.com, provides you with information and guidance on how to use and manage your Vonage service and features. You can also use our step-by-step tools to help you install your adapter or troubleshoot common calling issues.
You can call Customer Care from any country outside of the U.S., UK and Canada between 8:00 am and 2:00 am ET, 7 days a week. Support is available in both English and Spanish. The phone number that you use to call us depends on whether you are calling from a Vonage phone number or a non-Vonage phone number.
Tagalog Customer Support is also available between the hours of 8:00 a.m. and 2:00 a.m. ET, 7 days a week. Contact us at 1-VONAGE-HELP (1-866-243-4357) and request Tagalog assistance.
Dial 1-VONAGE-HELP (1-866-243-4357) to contact Customer Care toll-free from any Vonage phone number in any country.
Use the country-specific phone number listed in the following table to contact Customer Care from a non-Vonage phone number. If your country is not listed, use the phone number specified for All Other Countries.
Most of the listed phone numbers are toll free. If a toll free number is not available, you can request a return call from one of our representatives.
|Country||Toll Free Number / Notes|
Toll free service may not be available, especially calling from mobile phone or PBX. You have two options:
This is a universal international toll free number.
|U.K.||0800-008-6000; 0207-993-9000 (from mobiles)
Available 9:00 a.m. to 10:00 p.m., 7 days a week.
|All other countries||+1-646-564-2845
This phone number is supported by most carriers.