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International Customer Support

Online Support

This site,, provides you with information and guidance on how to use and manage your Vonage service and features. You can also use our step-by-step tools to help you install your adapter or troubleshoot common calling issues.

Phone Support

You can call Customer Care from any country outside of the U.S., UK and Canada between 8:00 a.m. and 2:00 a.m. ET, 7 days a week. Support is available in both English and Spanish. The phone number that you use to call us depends on whether you are calling from a Vonage phone number or a non-Vonage phone number.

Call from a Vonage Phone Number

Dial 1-VONAGE-HELP (1-866-243-4357) to contact Customer Care toll-free from any Vonage phone number in any country.

Call from a non-Vonage Phone Number

Dial +1-646-564-2845, provide your name and phone number and request a return call. Inform the representative you are calling from an international number without toll free calling service.


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