International Customer Support
This site, https://support.vonage.com, provides you with information and guidance on how to use and manage your Vonage service and features. You can also use our step-by-step tools to help you install your adapter or troubleshoot common calling issues.
You can call Customer Care from any country outside of the U.S., UK and Canada between 8:00 a.m. and 2:00 a.m. ET, 7 days a week. Support is available in both English and Spanish. The phone number that you use to call us depends on whether you are calling from a Vonage phone number or a non-Vonage phone number.
Call from a Vonage Phone Number
Dial 1-VONAGE-HELP (1-866-243-4357) to contact Customer Care toll-free from any Vonage phone number in any country.
Call from a non-Vonage Phone Number
Dial +1-646-564-2845, provide your name and phone number and request a return call. Inform the representative you are calling from an international number without toll free calling service.