Changing settings and configuration options for most Vonage telephone adapters is not required for general use of your phone service. However, if you are an advanced user, you can optionally configure some features of the Vonage Box™ through a web-based user interface as introduced here. For complete details, see the Vonage Box™ (VDV22/VDV23) Web User Interface.
To access the web-based user interface:
|Basic Setup||Set your Internet connection type, configure Local Area Network, change default password and save or import configurations.|
|Advanced Setup||Set up port options, filtering, parental controls, network options, event logs and more. You can also reset the device to factory settings.|
|Help||Provides a glossary of terms, answers to frequently asked questions, tips and troubleshooting and more.|
The Status bar is displayed in the upper right corner of each page of the web interface. Click Status to see a summary of your router and configuration setup. The status updates every 5 minutes, but you can click Refresh to update status on deman.
|Connect to Internet||
Specifies your Internet connection type: DHCP (default), Static IP or PPPoE.
|Local Network Setup||Configure your Local Area Network (LAN).|
|Password||Change the default password. You cannot retrieve a forgotten password, but instead, a hard reset of the phone adapter would be required. This additionally resets values you defined.|
|Save & Import Configuration||Save a configuration as a backup or import a previously saved configuration.|
|Port Settings||Set up port forwarding, port filtering and DMZ Host.|
|Ethernet Options||Register a MAC address if required by your ISP using MAC cloning or MAC spoofing.|
Set up filters to block specific users on your LAN from accessing the Internet and/or block Internet traffic from accessing your network. IP Filtering, MAC Filtering, Port Filtering and Web Content Filtering are supported.
Set controls that restrict access to Internet based on web site content.
NOTE: Customers with the broadband modem BT Homehub 4 and 5 may experience problems using Vonage service. Turn off parental controls and wait 2 hours before rebooting your Vonage device. Report any problems to your internet service provider.
|Network Options||Adjust how your network equipment routes IP traffic to and from the Internet.|
|Firewall Logs||Set up event logs and receive reports by e-mail alerts, including local views of attacks on the system.|
|Factory Defaults||Reset the Vonage Box™ phone adapter to its default values. A reset clears all configuration settings on the adapter, so it is recommended that you save your configuration before resetting.|
|QoS||Allows you maintain Quality of Service (QoS) by enabling you to prioritize your network traffic so that what you deem as most important passes first. Vonage always assign the highest priority to voice traffic.|
|Glossary||Lists and defines terms used within your network environment.|
|FAQs||Provides answers to frequently asked questions.|
|Tips and Troubleshooting||Offers solutions for the top error conditions and provides troubleshooting tips.|
|Contact Information||Enables you to sign into your Online Account or use this Support site to contact a Vonage representative.|